Corporate Trainer

About ePromos ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart. As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission. At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach. BASIC FUNCTION SUMMARY: The Corporate Trainer is responsible for designing, delivering, and evaluating practical learning programs and resources that strengthen employee capability, operational consistency, data integrity, customer experience, and cross-functional collaboration. This role supports Sales, Operations, Marketing, Merchandising, and other business functions as needed. The Corporate Trainer translates company standards, systems, workflows, and standard operating procedures into practical learning experiences for new and existing employees. Our Corporate Trainer will partner with managers, functional leaders, and subject-matter experts to identify training needs, develop learning content, facilitate instruction, and evaluate learning effectiveness. The role will maintain accessible, engaging training materials and learning resources within appropriate platforms, reflecting the value of organized, practical, and user-friendly internal content.The following duties are not intended to serve as a comprehensive list of all duties required for this position. The job description is a summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be expected to perform additional duties as requested. ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations: Training & Development Lead and coordinate the company’s day-to-day training and development efforts by partnering with functional leaders and subject-matter experts to identify training needs, skill gaps, and knowledge gaps. Develop and facilitate instructor-led, virtual, self-paced, and on-the-job training for new and existing employees. Create role-based onboarding plans, training pathways, refresher training, job aids, process guides, knowledge checks, and assessments tailored to different roles and audiences. Training Content & Business Processes Develop, organize, maintain, and deliver training content across key company systems, processes, and business functions. Partner with subject-matter experts to translate company processes and SOPs into clear, practical, and effective learning resources. Training areas may include brand standards, data standards, sourcing, order processing, NetSuite, security, sales processes, company-wide processes, Jira, Confluence, and cross-functional workflows. Training Effectiveness & Continuous Improvement Coordinate training sessions, workshops, coaching opportunities, process reviews, and assessments while monitoring participation, completion, knowledge checks, feedback, and other applicable training metrics. Evaluate training effectiveness using employee and manager feedback, operational metrics, quality findings, and recurring process issues. Identify opportunities to improve training content, learning delivery, process understanding, and knowledge retention. Employee & HR Support Serve as a member of the HR team and provide day-to-day support to employees and managers on general HR training questions, processes, and resources. Serve as a first point of contact for routine HR training inquiries, provide guidance within established HR processes, and direct employees to the appropriate HR resource when additional support or expertise is needed. Support HR tickets and employee requests through timely follow-up, documentation, and resolution. Employee Experience & Culture Support employee engagement, culture, and employee experience initiatives in partnership with the HR team. Assist with communications, employee programs, recognition initiatives, events, and other activities designed to strengthen employee connection and engagement. Help ensure employees have access to clear, consistent, and easy-to-understand information about company programs, processes, and resources. HR Administration & Compliance Support the HR team with maintaining accurate employee records, HR documentation, and required files. Assist with HR reporting, audits, compliance activities, and other administrative processes as needed. Maintain confidentiality and exercise appropriate discretion when handling sensitive employee, payrol