Bilingual Student Support Specialist - Full Time

**Position Summary** LearningQuest is seeking a reliable, friendly, hardworking, compassionate, and bilingual Student Support Specialist to provide administrative and direct student support services to adult learners working toward their educational, employment, and personal goals. This is a **32\-hour\-per\-week, in\-person position. Remote work is not available for this role.** The ideal candidate will be highly organized, dependable, approachable, and comfortable working with individuals from a wide range of backgrounds and life experiences. LearningQuest serves a diverse adult population, including individuals experiencing homelessness, previously incarcerated individuals, English language learners, and adults facing educational, employment, financial, or personal barriers. The Student Support Specialist must be able to communicate effectively in **both English and Spanish** and provide every student with dignity, patience, professionalism, and respect while maintaining appropriate professional boundaries and accurate program records. This position combines administrative responsibilities with direct student interaction. Duties include student enrollment, orientations, data entry, attendance tracking, assessment administration, exam scheduling, recordkeeping, student follow\-up, community outreach, and general program support. **Essential Responsibilities** * Coordinate and conduct student orientations, enrollment appointments, and program intake services. * Assist students with enrollment forms, required documents, pre\-assessments, applications, and other program paperwork. * Provide assistance and explanations to students in both English and Spanish as needed. * Set up students in online educational platforms, assessment systems, and testing programs. * Welcome students, visitors, and community partners and provide appropriate guidance throughout the facility. * Enter student enrollment information, progress updates, attendance, and other required information into LearningQuest data\-management systems. * Monitor, document, and report student attendance and participation. * Maintain accurate student files, administrative records, spreadsheets, and program documentation. * Follow up with students regarding attendance, testing, appointments, program requirements, and other important deadlines. * Schedule and oversee student pre\-assessments, practice assessments, and official high school equivalency examinations. * Proctor state assessments and other required examinations according to established testing procedures. * Maintain complete, organized, and accurate records for program monitoring, reporting, compliance, and audits. * Assist instructors with practice testing, student support, classroom activities, and general program needs when necessary. * Help students navigate educational resources, computer systems, online accounts, and program requirements. * Communicate professionally with students, instructors, staff members, managers