Community Navigator

Join the State of Indiana as a Community Navigator, working remotely to connect Hoosiers with community resources. The role involves responding to individuals via phone, text, chat, or email, providing resource navigation, and advocating for clients. A 2-week in-person training is required, and a degree is not necessary but 2+ years of experience in non-profit or case management is preferred.RequirementsActively conceptualize, apply, analyze and/or evaluate information gathered from assessmentsExcellent reading comprehension, listening, verbal, and written communication skillsAbility to maintain a positive, compassionate and professional attitude, even in times of stressMust have effective active listening and problem-solving skillsKnowledge of community, regional and state human and social service resourcesAbility to multi-task in a fast-paced environmentAbility to perform with frequent interruptions and/or distractionsMust be able to adapt to and retain constantly changing informationDisplay initiative to take on additional projects and tasksMust be willing and able to meet AIRS certification standardsDemonstrated personal computer skills with MS Office applications and other software applicationsBenefitsThree (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards ProgramHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needsGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning accessOriginally posted on Himalayas