Finnish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

Mercier Consultancy MD is seeking a Finnish Speaking Customer Solutions Agent to join our growing team in Sofia, Bulgaria. This position offers paid relocation, providing an excellent opportunity for Finnish speakers to engage in a challenging and rewarding customer service role within a multicultural and dynamic environment.RequirementsProvide outstanding customer support and solutions to Finnish-speaking clients through phone, email, and chat.Resolve customer inquiries promptly and effectively to ensure high satisfaction levels.Accurately document customer interactions and maintain records using CRM systems.Collaborate with internal teams to address complex customer issues and deliver comprehensive solutions.Stay informed about company products, services, and policies to provide accurate and up-to-date information.Offer feedback and contribute to continuous improvement of customer experience processes.BenefitsCompetitive Monthly SalaryMonthly Performance BonusRelocation PackageFully Paid TrainingHealth InsuranceOriginally posted on Himalayas