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Assistant Community Manager (HOA) — Remote

Nexova

5h ago

No Phone Required$52k - $73kMarketingSunnyvale, CA, USjobspy_indeed
remoteindeed

Job Description

**Assistant Community Association Manager — RemoteJob Description** Nexova is seeking a detail\-oriented and proactive Assistant Community Association Manager to support the daily operations of homeowner associations. This role works closely with Community Association Managers, board members, homeowners, vendors, and Nexova’s internal teams. The ideal candidate has direct HOA management experience, strong written communication skills, and the ability to manage multiple time\-sensitive responsibilities in a remote work environment. **Core Responsibilities** Responsibilities include, but are not limited to: * Support Community Association Managers with the administrative and operational needs of assigned communities. * Respond professionally and promptly to routine inquiries from homeowners, board members, vendors, and other stakeholders. * Maintain action\-item trackers, annual calendars, resident records, vendor information, contracts, and other association documents. * Prepare board meeting agendas, management reports, meeting packets, and follow\-up materials. * Track board decisions and assigned action items to help ensure timely completion. * Coordinate vendor proposals, scheduling, documentation, and follow\-up. * Assist with work orders, maintenance requests, property inspections, and project tracking. * Support the architectural review process by organizing applications, communicating status updates, and maintaining accurate records. * Assist with resident account inquiries, delinquency tracking, and collection\-related documentation. * Support the accounts payable process, including invoice review, coding, approval tracking, and vendor follow\-up. * Review association documents and community records to ensure information is complete and accurately entered into Nexova’s systems. * Escalate legal, financial, operational, or resident\-related issues to the appropriate Community Association Manager. * Collect and organize feedback from homeowners and board members for Nexova’s management team. * Use Nexova’s AI\-powered tools and operating systems to improve service quality and operational efficiency. * Perform other related duties as assigned. **Employment Type** * Full\-time * Approximately 40 hours per week * Remote * Availability during standard Pacific Time business hours is required * Occasional evening availability may be required for Board meetings **Compensation** * Base pay: $28\.00 per hour * This is an hourly, non\-exempt position **Benefits and Perks** * Flexible remote work environment * California\-compliant paid sick leave * Access to CalSavers retirement savings through payroll deductions * Reimbursement for approved CMCA, CCAM, CAI, or CACM credentials * Opportunity to advance into a Community Association Manager role Benefits are subject to applicable eligibility requirements and company policies. **Requirements** * At least one year of direct experience in community association management, HOA management, pro