Payment Poster Specialist

Build What Matters Most—Families, Futures, and Your CareerEnjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity OverviewWe have an immediate opening for a Payment Poster Specialist to join our remote team at US Fertility.Schedule: Monday through Friday from 8:00 AM to 5:00 PM Eastern Time, with occasional weekendsCompensation: $23.00 to $25.00 per hour (commensurate with experience) This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day. How You’ll ContributeAt US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Payment Poster Specialist will: Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times.Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practicesDownload, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portalsResearch and resolve payment discrepancies, denials, recoupments, overpayments, and other account variancesContact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issuesReconcile daily payment activity to bank deposits and ensure the accuracy of financial transactionsReview and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelinesCreate and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptlyMeet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer serviceCross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operationsWhat You’ll BringWe’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include:Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experienceMinimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificateAbility to access, input, and retrieves information from a computer. Medical software program experience requiredKnowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365)Ability to demonstrate good judgmentAbility to communicate accurately and conciselyAbility to remain calm and poised under stressMust have a high level of interpersonal skills to handle sensitive and confidential situationsMore important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve. What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week)Medical, dental, and vision insurance 401(k) with company match Tuition assistance and professional development support Performance-based bonus opportunities Generous paid time off, paid holidays, and paid parental leave Life and disabi