Consultant - Customer Experience (Remote - USA)

ENABLING YOU TO SHAPE A BETTER TOMORROW * **Code number:** J000020868 * **Entry level:** Professionals * **Location:** United States * **Organization:** MHP USA Tasks**Tasks****Tasks** ----------------------- **The Team:** In our fast\-paced and disruptive business world, one thing is more important than ever: A maximum focus on customer needs, combined with easy\-to\-use technology and streamlined processes to support the customer’s brand and product experience. With our holistic organizational know\-how, MHP’s Customer Relationship Management (CRM) team supports companies to enhance their customer engagement, drive sales growth, and optimize marketing strategies. With our combined strategy, technology, and process expertise, we ensure a comprehensive approach to CRM solutions. **The Role** Are you passionate about leveraging data to enhance customer relationships and drive business growth? Would you like to start your career in advising well\-known automotive and manufacturing companies, as well as start\-ups and scale\-ups, on CRM strategies and implementations? Welcome to MHP – join us to develop and implement groundbreaking CRM strategies, innovative products, and services for our clients! We will enable you to grow in a challenging but supportive environment! Among other things, this is what MHP will offer you: * Management consulting in the field of Customer Relationship Management (CRM) with a focus on automotive and manufacturing industries. * Dynamic and international team. * High performance through a strong community. * Pioneering spirit through courage and motivation. **Responsibilities** * Utilize data analysis tools and techniques to extract insights and trends from customer data, contributing to the development of data\-driven CRM strategies. * Support in creating presentations, project plans, and documentation within various CRM projects. * Assist in developing innovative CRM concepts and implementing sophisticated solutions, leveraging insights gained from data analysis. * Support the CRM team with ongoing projects related to customer experience enhancement. * Assist in market research and business development activities within the CRM domain. * Join a highly motivated, young, and growing CRM team, contributing your expertise in data analysis to drive continuous improvement and innovation. Qualifications**Qualifications****Qualifications** -------------------------------------------------- Education: * Bachelor’s or Master’s Degree in Business Administration, Economics, Engineering, or equivalent education. Experience: * 1\-2 years of previous experience in consulting or CRM. * Proficient computer skills in MS Office (Word, Excel, PowerPoint), with strong emphasis on Excel. * Proactivity and ability to work independently, with strong analytical, organizational, and time management skills. Percentage of required travel: up to 100% Physical requirements: * This job oper