Care Partnerships Associate - Remote

Care Partnerships Associate - Remote - CST/PST preferred - Full-timeAre you a builder at heart? Do you thrive in fast-paced, growth-oriented environments where you’re expected to think like an owner, move quickly, and proactively solve problems before they land on your desk?Thriveworks is growing fast — and we’re looking for someone who’s ready to grow with us. The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset — with the follow-through to back it up.You’ll be responsible for growing partner relationships through proactive outreach, creative problem-solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics-driven, and thrives in environments where you create the playbook.What You’ll Be DoingOwn and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagementProactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunitiesIdentify patterns in referral behavior and recommend tactics to improve performanceExecute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retentionCollaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign executionCreate monthly reports, dashboards, and presentations that track performance and growth metricsSupport pre-launch and launch strategies for new markets, ensuring all stakeholders are alignedMaintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insightsAlways be looking for ways to add value and streamline the partner experienceActively participate in internal meetings and training, sharing ideas and best practicesWhat You Bring to the Table2–5 years of professional experience; business development, outreach, or sales experience highly preferredStrong communication and relationship-building skills - You’re comfortable on the phone, in person, and via emailHigh level of ownership - You don’t wait for direction: you initiate, follow up, and follow throughProblem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgencyComfortable with data - You know how to look at performance metrics and translate them into actionsOrganizational skills with the ability to juggle multiple priorities in a fast-paced environmentExperience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)Why Join Us?You’ll be joining a passionate, mission-driven team working to make mental healthcare more accessibleThis is a high-growth opportunity where you’ll directly impact partner success and company expansionYou’ll be empowered to try, test, and innovate — with support, but without micromanagementFully remote role with preference for candidates in CST or PST; some travel (10–15%) may be requiredThis Role is Right for You If You…Have an entrepreneurial spirit and a “builder” mentalityAre motivated by clear goals, KPIs, and the thrill of seeing your outreach turn into resultsAren’t afraid to pick up the phone or reach out cold to make a connectionThrive in environments where autonomy is expected and high performance is rewardedWant to be part of a team that’s deeply committed to transforming mental healthcareBenefits An amazing team cultureHealthcare, Dental, Vision, and life insurance benefits401K with 3% employer matchPaid time off and paid holidaysAdditional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident InsuranceProfessional development & advancement opportunitiesSuccessful Thriveworks employees believe in our mission, they embody our core values, which focus on Community, Purpose, Integrity, Access, Quality, and the ability to achieve our goals and work well together. If you fit the bill and belong on our team, apply today!Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.Interested in joining