Billing Coordinator/Administrative Assistant (Must be local to Sacramento)

Billing and Administrative Assistant. Updated 2026 Full\-Time \| Remote \| $25–$32/hour Jennifer L. Flood, LMFT, LPCC — Marriage and Family Counseling Group, Inc. Sacramento, CA \| jenflood.com We're a growing group psychotherapy practice in Sacramento looking for an experienced billing and administrative professional who can own our billing operations end to end — not just process what's handed to them. This is a full\-time, remote role on a small, collaborative team. If you're the person who catches the underpaid claim before anyone asks, keeps a clean paper trail, and can be warm with a frustrated client on the phone, we want to talk to you. Bonus points for a sense of humor — we like to keep things light while doing meaningful work. About us Jennifer L. Flood, LMFT \& LPCC, leads a thriving group practice providing compassionate, high\-quality in\-person and telehealth therapy to individuals, couples, and families throughout the Sacramento region. You'll report directly to the practice owner and work closely with our practice administrator — a two\-person admin team supporting a growing clinical staff. We're a close\-knit, mission\-driven team that values professionalism, kindness, and collaboration. Our clinicians and admin staff work together with mutual respect and a shared commitment to serving our community. We believe in clear communication, personal accountability, and supporting one another — whether that's solving a billing snag or celebrating a team win. What you'll do Billing and claims * Submit insurance claims weekly after reviewing provider documentation for accuracy and completeness * Post and track payments, reconcile EOBs, and maintain accurate financial records * Contact insurance companies on underpaid, unpaid, and denied claims, and resubmit corrected claims * Obtain and track insurance authorizations; resolve denials * Maintain monthly reports of outstanding balances and flag trends before they become write\-offs * Enter billing and financial data into client accounts * Generate and send superbills on request * Administer the practice's fee policies, including no\-show and late cancellation fees, letter\-writing fees, and billable admin time * Prepare Good Faith Estimates in compliance with the No Surprises Act Credentialing and payer enrollment * Manage credentialing and enrollment applications for clinicians across all contracted payers * Maintain CAQH profiles and keep provider data current with each payer * Track application status and follow up with payers until approval * Set up and maintain provider portal access for the practice Client and provider support * Serve as the primary point of contact for client billing inquiries * Follow up with clients on payment plans and missed payments * Communicate with clinicians about billing issues and resolutions * Partner with our practice administrator on shared client\-facing and operational needs Administrative, HR, and documentation * Assist with payroll