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ICAM Technical Documentation Specialist
Koniag Government Services
5h ago
0WritingRemote, USjobspy_indeed
remoteindeed
Job Description
Koniag IT Systems (KITS), a Koniag Government Services company, is seeking an experienced ICAM Technical Documentation Specialist to support Identity, Credential, and Access Management (ICAM) initiatives within a federal government environment. The ideal candidate is a detail\-oriented technical writer and documentation professional with a strong understanding of ICAM concepts, processes, and technologies. This individual will play a critical role in capturing and communicating technical knowledge across cross\-functional teams, ensuring that processes, tools, and application enablement statuses are clearly documented and accessible. This position requires an active Secret Clearance. This position is Remote.
We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The ICAM Technical Documentation Specialist will be responsible for creating, organizing, and maintaining a comprehensive library of technical documentation in support of ICAM program operations. This individual will work closely with engineers, program managers, and stakeholders to capture institutional knowledge, document application enablement progress, and develop materials that support both technical and non\-technical audiences.
Principal responsibilities will include, but are not limited to:
* Document ICAM processes, tools, workflows, and technical procedures in a clear and consistent manner.
* Capture and maintain lessons learned and common technical challenges encountered throughout the ICAM enablement lifecycle.
* Develop and maintain instructional playbooks, user guides, and standard operating procedures (SOPs) for ICAM\-related tools and processes.
* Create and manage training materials to support onboarding of new team members and end\-user adoption of ICAM solutions.
* Develop and maintain a living status document tracking all applications currently in any stage of the ICAM enablement process, including current state, milestones, blockers, and next steps.
* Collaborate with engineers and technical leads to ensure accuracy and completeness of all documentation artifacts.
* Translate complex technical concepts into clear, concise language appropriate for a variety of audiences, including both technical staff and senior leadership.
* Ensure documentation is version\-controlled, organized, and stored in accordance with program standards.
* Participate in team meetings, sprint reviews, and stakeholder briefings to stay current on program developments and documentation needs.
* Continuously review and update existing documentation to reflect changes in processes, tools, and application statuses.
* Support the development of briefing materials, program reports, and other communication artifacts as needed.
**Education and Experience:****Required:**
* Bachelor's degree in Technical Wr
