Virtual Assistant (Household and Business Management)

We are looking for a Virtual Assistant to support a Hong Kong-based family with household management, personal administration, and light business tasks. This role is primarily family-facing (approximately 80%) with some business support (approximately 20%). You will be the operational backbone for a busy household with two kids, handling everything from school applications and travel bookings to utility payments and government document coordination.This is not a role for someone who needs hand-holding or a defined playbook. You will be expected to figure things out, move quickly, and take ownership of tasks from start to finish without being followed up. If you are resourceful, highly organized, and thrive in an environment where no two days look exactly the same, this role is a strong fit.Why You'll Want to JoinYou will be paid in USD (bi-monthly: every 15th and 30th)Paid Time Off in accordance with company policyObservance of Holidays per company guidelines100% remote setup so you can work wherever you're most productiveThis role requires availability during Hong Kong business hoursVaried, high-ownership work supporting a dynamic family and growing businessLong-term role with real responsibility and direct access to the familyWhat You'll Work OnFamily and Household ManagementManage school applications, enrollment processes, and holiday camp registrations for two childrenResearch kids' playgroups, extracurricular activities, and family-friendly programsHandle online grocery shopping, household supply orders, and recurring personal errandsPay monthly utility bills and manage recurring household payments on timeCoordinate and track household tasks, appointments, and family schedulesTravel and LogisticsResearch family holiday destinations and compile options with clear recommendationsBook hotels, transportation, and activities based on family preferences and budgetManage itinerary changes, cancellations, and last-minute logistics without promptingGovernment and Document CoordinationSupport tax filing preparation including document gathering, form preparation, and coordination with the family's accountant or tax advisorAssist with government document filings, renewals, and administrative requirementsTrack deadlines for filings, renewals, and compliance requirements and flag them proactivelyBusiness SupportAssist with business-related research, correspondence, and administrative tasks as neededSupport scheduling, inbox management, and other operational needs for the family's business activitiesHandle ad hoc tasks and projects as they arise with speed and reliabilityWhat You BringProven experience in household management, personal assistant, or executive assistant roles supporting a family or high-demand individualHighly resourceful with a strong ability to figure things out independently and find solutions without being directedExcellent organizational skills with the ability to manage multiple priorities, deadlines, and platforms simultaneouslyStrong written and verbal English communication skillsComfortable handling sensitive personal, financial, and government-related information with complete discretionTech-savvy and comfortable learning new tools, platforms, and workflows quicklyProactive, reliable, and responsive with a strong sense of ownership and follow-throughAvailable during Hong Kong business hours on a full-time basisNice to HaveExperience supporting families based in Hong Kong or familiar with HK government processes and document requirementsFamiliarity with HK utility providers, school application processes, or local service platformsExperience coordinating with accountants, lawyers, or other professional service providers on behalf of a principalBackground supporting both personal and business needs for a single client or familyExperience with travel research and booking across Asia-Pacific destinationsHow to ApplyPlease include:Your updated resumeA short Loom video (1 to 2 minutes) introducing yourself, describing your experience supporting a household or family, and walking through a situation where you had to figure something out independently and deliver without being followed upOnly candidates who submit a Loom video will be moved to the next step of the hiring process.If you are organized, resourceful, and take genuine pride in making a busy family's life run smoothly, this role gives you the ownership and the variety to do your best work. Application Process OverviewOur comprehensive selection process ensures we find the right fit for both you and our clients:Initial Application - Submit your application and complete our prequalifying questionsVideo Introduction - Record an video introduction to showcase your communication skills and work experienceRole-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)Recruitment Interview - Initial screening with our talent teamExecutive Interview - Meet with senior leadership to discuss role alignmentClient In