AgriSompo Quality Assurance Specialist

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.Job DescriptionAre you looking for your next opportunity?Sompo has a unique opportunity for a Quality Assurance Specialist in our Quality Assurance and Risk Controls team.As the Quality Assurance Specialist, you'll help strengthen compliance, improve business processes, and reduce risk across our Crop Insurance operations. You'll partner with teams throughout the organization to conduct reviews, identify opportunities for improvement, and support compliance with FCIC, RMA, state regulatory, and company requirements.Location:This position may be based remotely inTexas, Kansas, North Dakota, or Illinois. Candidates located near ourLubbock, TX; Lenexa, KS; Topeka, KS; or Fargo, NDoffices will be expected to work in a hybrid capacity. We strive for collaboration, which is why we offer a work environmentwhere our employees thrive and develop long lasting careers.Our business, your impact, our opportunity:What you’ll be doing: Develop, implement, and monitor quality assurance standards, metrics, and review criteria across multiple departments. Conduct audits and compliance reviews to evaluate adherence to company policies, internal procedures, RMA requirements, and state regulatory standards. Prepare clear, thorough work papers and documentation to support review findings, conclusions, and recommendations. Assess operational and regulatory risks, identify control gaps, and partner with business teams to develop practical risk mitigation strategies. Stay current on regulatory and policy changes and evaluate their impact on company processes and procedures. Communicate review results, risk insights, and quality expectations to management and key stakeholders. Build strong cross-functional relationships that support collaboration, accountability, and continuous improvement. Promote a proactive risk management mindset and deliver high levels of service consistent with company values. Perform other duties as assigned. What you’ll bring: 3+ years of experience in quality assurance, compliance, audit, risk management, or a related field. Crop insurance industry knowledge preferred. Strong knowledge of administrative functions and proficiency with Microsoft Office Suite. Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization. Strong organizational, time management, and project management skills, with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy. Proven analytical, critical thinking, and problem-solving skills, with the ability to evaluate complex issues and support sound business decisions. A proactive, innovative mindset with the ability to challenge the status quo, leverage technology, work independently or collaboratively, and serve as a trusted business partner. High school diploma or equivalent required; bachelor's degree in Business, Management, Agriculture, Computer Science, or a related field preferred. Physical Requirements & Work Conditions Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves s