Email Marketing Strategist / Manager

Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We run lean, move fast, and hold a high bar for client results. We're looking for an experienced email marketer to own client relationships and drive strategy across a portfolio of growing ecommerce brands. Tasks * Own client communication, reporting, and strategy across 6\-10 DTC ecommerce accounts * Build and maintain 90\-day email roadmaps per client * Analyze campaign and flow performance and translate data into clear recommendations * Brief the implementation and copy team on campaigns, flows, and tests * Run A/B tests and iterate on results to continuously improve program performance * QA deliverables before they reach the client * Identify growth opportunities and proactively bring ideas to clients * Be able to strategize, lead, and engage in client communication \& calls Requirements * 2\+ years managing email marketing for DTC or ecommerce brands * Hands\-on Klaviyo experience required * Strong written English; comfortable working async across time zones * Proven ability to present performance data and strategy to clients * Experience building and executing 90\-day email strategies * Agency background preferred but not required * Experience with Shopify and SMS Benefits * Fully remote, async\-first environment * Work with a focused, high\-performance team * Direct exposure to a wide range of DTC ecommerce brands * Room to grow as the agency scales * Stable long\-term role with clear expectations and ownership If you have real experience owning email programs for ecommerce brands and want to work in a focused agency environment where results matter, we'd love to hear from you. After applying you'll be asked to complete a short assessment — this takes roughly 20\-30 minutes and is how we evaluate all candidates equally. Top performers move to a 15\-minute screening call followed by a paid trial project.