Business & Sales Manager

**Organization:** Puppet Showplace Theater **Reports To:** Executive Artistic Director **Schedule:** 20\-24 hours per week **Location:** Hybrid (can be primarily remote or fully onsite; on\-site presence preferred at least 2\-4 days per month) **Position Summary** Puppet Showplace Theater seeks a highly organized, proactive, and relationship\-driven Business \& Sales Manager to oversee core business operations, earned revenue activities, financial administration, and client services. This role combines operational management, sales coordination, financial tracking, contracting, and administrative systems oversight to support the organization’s performances, educational programming, community partnerships, and long\-term sustainability. The Business \& Sales Manager serves as a central administrative lead for revenue tracking, customer and partner engagement, contracts management, payroll coordination, financial reporting, and process improvement. The ideal candidate thrives in a collaborative arts environment, balances strategic thinking with detailed execution, and enjoys creating systems that improve organizational efficiency and customer experience. The ideal candidate also brings a love of structure, timeliness, systems, and tracking big ideas against KPI \& budget. As a key contributor on a small team, you will be an integral part of a beloved 52\-year\-old cultural institution that facilitates joy and connection for 20,000 theatergoers each year, ranging from babies to seniors, and supporting independent artists in the creation and dissemination of their artistic work. You will report to our Executive Artistic Director (EAD) and work with a small team of 3 FT and 2\-4 PT staff, with opportunities to propose your ideas, lead projects in areas of impact, and contribute to culture\-building during a time of growth. **Key Responsibilities** **Revenue \& Financial Administration** * Maintain and update revenue spreadsheets and financial tracking systems. * Prepare and present general financial findings during staff meetings. Support staff in understanding and tracking financial KPIs relevant to their roles. * Analyze budget versus actual reports and assist with financial forecasting. * Review accounts receivable and pledge reports to ensure payments are applied correctly and overdue balances are addressed. * Count and reconcile monthly cash activity and prepare supporting documentation. * Assist with preparation of board financial materials and monthly reporting. * Support annual budget planning and creation of new fiscal year revenue tracking documents. * Coordinate expense reimbursements and maintain accurate expense documentation. **Sales \& Client Relations** * Lead sales strategy \& back\-end operations for planned B2B expansion with school clients, utilizing detailed market research, stakeholder interviews, data analysis, \& recommendations developed Jan\-Jun 2026 through consultant support. This initiative will be a cross\-fun