VP, Sales Operations

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever\-changing prevention. **About ThreatDown** ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI\-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you. **ThreatDown is looking for..** A transformative sales operations leader that owns the systems, data, and processes that drive ThreatDown's revenue engine while leading a multi\-quarter transformation to clean up fragmented data and reporting, automate manual workflows, and implement analytics for GTM decisions and growth. Reports to the GM. Cross\-functional partner to Sales, Marketing, Product, Finance, and CS leadership. This is a 100% remote opportunity. **Compensation Range:** $220 \- 280K OTE (Depending on location \& experience) **What You Will Do:** **Primary Mandate** * **Data \& process optimization:** Strengthen Salesforce data integrity and pipeline hygiene, refine account/territory records, and standardize process and reporting definitions to establish a clear single source of truth backed by lightweight governance. * **Reporting modernization:** Consolidate and standardize GTM dashboards into a streamlined, trusted reporting layer with consistent metric definitions aligned across GTM and Finance. * **Automation:** Identify high\-volume manual workflows (lead routing, quoting/approvals, comp calc, forecasting inputs, data entry) and automate them. Target measurable reduction in manual hours. * **Sales analytics for growth:** Stand up a sales analytics capability that converts GTM data into decisions on where to invest, scale, and reallocate to drive predictable growth. **Core Responsibilities** * **Sales ops:** Pipeline management, forecasting cadence, deal desk, quota/territory design and administration. * **Marketing ops:** Funnel instrumentation, lead lifecycle, MQL SQL handoff, attribution, martech stack ownership. * **Compensation:** Plan design partnership with Finance, comp administration, dispute resolution, incentive modeling. * **Territories:** Carving, capacity planning, account assignment logic and equity. * **Reporting \& analytics:** Board/investor metrics, GTM KPIs, win/loss and cohort analysis, ad hoc decision support. * **Systems ownership:** Salesforce \+ integrated GTM s