Community Manager

**Position Title:** Community Manager **Organization:** The Lonely Entrepreneur **Location:** Remote **Reports To:** Director of Community / Founder **Platform Experience Preferred:** Mighty Networks About The Lonely Entrepreneur We believe that entrepreneurs are expected to know too much and trust too few people. Our mission is to provide entrepreneurs with one place to go for answers, support, tools, coaching, and community. Our Learning Community serves founders and small business owners at every stage of their journey through live coaching, resources, peer support, events, and practical business guidance. Position Summary We are seeking a highly engaging Community Manager who can both **build community engagement and drive revenue growth**. This is not simply a moderator role. The ideal candidate understands how to create meaningful member experiences while also identifying opportunities to move members into higher\-value solutions such as: * Learning Community memberships * Founder Clarity Hours * Founder Blueprint * Sidekick Consulting The Community Manager will serve as the primary day\-to\-day face of the Learning Community, helping members get value, stay engaged, and take the next step when appropriate. Key ResponsibilitiesCommunity Engagement * Welcome new members and ensure successful onboarding * Drive conversations and engagement throughout the community * Facilitate introductions among members * Respond to questions and connect members with resources * Create discussion prompts, polls, challenges, and engagement campaigns * Monitor member activity and identify at\-risk members * Encourage participation in coaching calls and events * Build a strong culture of support and accountability Member Success * Help members navigate the platform and resources * Recommend relevant tools, content, and training * Track member progress and engagement * Conduct member outreach to inactive users * Collect testimonials, success stories, and feedback * Improve member retention and renewal rates Sales \& Conversion Responsibilities * Identify members who may benefit from additional support * Conduct discovery conversations with members * Convert free trial users into paid members * Convert paid members into: * Founder Clarity Hour * Founder Blueprint * Sidekick Consulting * Follow up with leads generated from webinars, coaching calls, and community engagement * Track opportunities within CRM * Work closely with marketing and sales teams Community Growth * Support webinars and virtual events * Engage prospects before and after events * Encourage referrals and member advocacy * Assist with ambassador and power\-user programs * Help grow overall community membership QualificationsRequired * 3\+ years of community management, customer success, membership, coaching, or sales experience * Exceptional communication skills * Strong relationship\-building abilities * Ability to facilitate online discussions and events * Experience us