Events & Membership Executive (NPO)

RESPONSIBILITIESWork closely with the Head of Department to run the annual Awards.Assist the Head of Department in the planning, coordination and execution of administrative, operational and logistical tasks for both Awards.Source and contact for prize sponsorship for the Speaking Awards and members events (if necessary).General duties at Members Services department, including but not limited to:Manage members communications including response to queries and complaints, as well as performance of service recoveriesManage studio bookingsManage Fitness & Dance courses, such as swimming classes and gym subscriptionManage revenue and payments with internal (other departments) and external (members, vendors, instructors, etc) clientsManage NAV (Finance system) for membership, course and registration fees and paymentsDevelop and execute membership recruitment, retention & rewards campaignsPromote and increase studio utilization and gym subscriptionPlan, organise and facilitate programmes and activities for membersDevelop marketing collaterals for monthly Members email blastSend monthly membership renewals reminder and birthday emails to membersSource and collaborate with new partnering merchants to increase membership privileges, while retaining the current poolEnsure on-going updates of SOP and Rules & Regulations related to membership, gym and swimming poolAssist the Head of Department in the planning, coordination and execution of eventsTrack members involvement in volunteeringJOB REQUIREMENTSMinimum N or O Level qualification, preferably in Marketing or events management with at least 1 year of relevant experience in events or membership organizationPleasant personality with good customer serviceIT savvy; able to work on the cloud and familiar with MS Office suite and MailChimp, CRMGood communication, interpersonal and administrative skills.A team playerGood organizational skills with ability to multi-task and work independentlyAble to work on evenings and Saturdays for eventsJOBID: QW7W647WAll Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.comWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte LtdTel: 6950 9753EA Registration Number: R1111375EA licence number 02C4944EA Personnel: Lee Hui En AshleyPeople Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpaOriginally posted on Himalayas