Director, Digital Transformation - Site Management Operations

It’s More Than a Career, It’s a Mission.Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.Our MissionPeople who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.The Director of Digital Transformation – Site Management Operations is the primary product lead responsible for leading the design, implementation, and optimization of digital solutions that directly support site-level clinical research operations. This role ensures that digital initiatives are aligned with the operational needs of research sites, enhancing efficiency, compliance, and user experience.Duties include but are not limited to:Strategic Planning & AlignmentPartner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations—ensuring alignment with SCRI’s overarching business and research strategies.Translate strategic priorities into an executable product roadmap with clear delivery milestones, dependencies, and ownership.Data & AI Vision ExecutionDefine a forward-looking strategy for data and AI integration in SMO. Champion the deployment of AI-driven tools to transform cancer careOwn the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring.Product Management LeadershipLead the full product lifecycle for digital solutions—from ideation and roadmap development to stakeholder alignment and continuous improvement.Lead product teams to prioritize features and initiatives based on their potential benefit and business objectives.Own end‑to‑end product delivery accountability, including backlog prioritization, scope tradeoffs, sequencing of product work, and release execution.Ensure delivery commitments are met through active risk management, dependency resolution, and escalation when required.Use Case Development & ROI ArticulationIdentify high-impact use cases for digital transformation and AI across clinical operations. Conduct rigorous ROI analyses to build stakeholder confidence and secure investment.Prioritize use cases based on delivery feasibility, capacity, and speed‑to‑value—not just strategic appeal.AI-Driven Process OptimizationLeverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity, improve data integrity, and elevate the patient experience.Change Management & Adoption LeadershipLead enterprise-wide change initiatives to drive adoption of new technologies. Partner with change management teams to deliver training, communication, and support strategies that ensure sustained value realization.Risk & Compliance OversightProvide strategic guidance on the risks and benefits of digital and AI technologies in clinical research. Ensure compliance and quality requirements are built directly into delivery workflows and acceptance criteria.Performance Measurement & ReportingEstablish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency.Team Leadership & Talent DevelopmentBuild and lead a high-performing digital transformation team. Mentor and coach team members to grow capabilities, foster innovation, and cultivate a culture of continuous learning and excellence. Stakeholder Engagement & Ecosystem CollaborationBuild and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners to foster innovation and cross-functional alignment.Key Competencies:Digital Clinical Research Tools and TechnologiesInnovation and Change AdvocacyStrategic Thinking and Problem SolvingEffective Communication and Stakeholder ManagementData-Driven Decision MakingRegulatory Knowledge and ComplianceLeadership and Team DevelopmentMinimum Requirements:12+ years of experience in clinical research or a related healthcare field, with a strong focus on digital transformation, data analytics, and AI integration.Proven track record in strategic planning, project management, and change leadership.In-depth understanding of clinical research processes, regulatory requirements, and industry trends.Experience with ensuring interoperability between differe