Sales & Operations Manager - Commercial Supply & Install (012-948)

Looking for Philippines-based candidatesJob Role: Sales & Operations ManagerCompensation range: $2,000 AUD - $3,000 AUD / MonthlyEngagement type: Independent Contractor AgreementWork Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.Who The Client Is: Our client is a manufacturer and supplier of specialized industrial products designed to support infrastructure, construction, and engineering projects. Their product range focuses on high-performance, custom-engineered solutions that enhance safety, durability, and operational efficiency across a variety of commercial and industrial applications.Role Overview: We are seeking a driven and commercially minded Sales & Operations Manager to manage inbound commercial opportunities and drive revenue growth for a company specializing in the manufacture and sale of non-slip coating solutions.This is a client-facing role focused on qualifying leads, managing the sales process, and closing deals while maintaining a structured and organized pipeline.Key Responsibilities:You are the end-to-end owner of Commercial Supply & Install (small deals, $2k – $20k AUD). Specifically:Sales (60% of your time)Qualify inbound commercial leads (taking the qualification baton from our Lead Nurturing team)Conduct discovery calls with commercial buyers (facility managers, property managers, small business owners)Build quotes in our CRM and present them on online or phone calls with confidenceHandle objections, close deals, on the callMaintain a structured follow-up cadence on every qualified lead — no lead dropsProject Management (30% of your time)Coordinate site assessments with our certified installer network across AustraliaBook installation dates with installers and customers; manage scheduling conflictsEnsure every project moves cleanly from "quote accepted" → "site assessment" → "installation booked" → "installation complete" → "invoice paid"Be the single point of contact for the customer throughout the project lifecycleResolve issues between customer and installer when they arise; escalate to leadership only when neededInstaller Network Liaison (10% of your time)Maintain relationships with our certified installer network (current installers across major AU cities)Identify gaps in installer coverage and flag to leadershipQuality-check installer performance via customer feedback post-installOnboarding support for new installers as the network growsRequirementsMinimum 2 years closing experience in B2B or high-ticket B2C sales — you must demonstrate that you have CLOSED deals, not just qualified or set appointmentsProven track record in deals at $3k – $20k USD ticket sizesComfortable on online and phone calls with Australian business buyers — clear English, confident accent, professional presentationHas owned a personal sales quota in a previous role (not team-shared)Experience with project coordination or operations alongside sales (logistics, scheduling, multi-party coordination)Technical Skills (Non-negotiable)CRM mastery — Zoho CRM preferred; HubSpot or Salesforce experience accepted. We will assess your CRM competence in the interview.AI-forward mindset — actively uses ChatGPT, Claude, or similar in daily work. Can articulate specific examples of how you've used AI to improve your sales or admin workflow.Comfortable in adopting new technologiesSelf-sufficient with troubleshooting tools — does not need IT handholdingSoft SkillsHigh accountability — you do what you say you'll do, when you said you'd do itStrong written communication — can summarize a complex project status in 3 bullet pointsResourceful — when blocked, finds a way forward rather than waiting for directionComfortable challenging the status quo respectfullyDirect communicator — Australian-style frankness (no fluff, no flattery)Nice-to-HavesExperience in construction, trades, flooring, or building products industriesHas built or led a small sales team previously (this role will grow into team leadership)Familiarity with quoting software, invoicing tools, or basic ERP systemsScreening ProcessStage 1: initial recruiter interview + recordings + video + written response reviewStage 2: 30-minute interview with the FounderStage 3: Second interview with the Co-Founder & Sales Director + offerStage 4: Paid trial task — handle a real (or simulated) qualified lead end-to-end over 5 working days, including site assessment coordination. Paid at hourly equivalent of advertised base salary.Work Arrangement & Expectations:This is a remote role that will be set up as an independent contractor engagement.To