Manager, Certifications

Role OverviewAs the HighLevel Certifications Team Manager, you will lead, structure, and scale our global user certification program. You will be responsible for managing a remote team of Certification Specialists, building scalable systems, and ensuring the integrity of certification exams.What You Will DoDirect, mentor, and scale a remote team of Certification Specialists, build and improve scalable systems, and oversee the end-to-end certification pipeline.Why It Might Be a FitYou will be a data-driven leader who is highly organized and metrics-focused, with strong leadership, coaching, and direct people-management skills. You will thrive on solving scheduling bottlenecks, auditing grading accuracy, and translating constant platform updates into revised testing criteria.RequirementsHigh School Diploma or equivalent8 years of Experience5+ years of professional experience in customer training, customer success, or running certification operations for technical products2+ years of direct experience managing and mentoring a remote team1+ years of hands-on experience using HighLevelDeep familiarity with online learning management systems (LMS) and proctoring/scheduling software suitesBenefitsRemote workOpportunity to work with a global communityCompetitive salaryEquity (not specified)Healthcare (not specified)PTO (not specified)Retirement (not specified)Learning budget (not specified)Parental leave (not specified)Wellness (not specified)Visa/relocation (not specified)Remote flexibility (not specified)Stipends (not specified)Bonus/commission (not specified)Paid holidays (not specified)Originally posted on Himalayas