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Customer Support Agent
Greenshades Software
26d ago
0SupportRemote, USjobspy_indeed
remoteindeed
Job Description
We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full\-time (40 hours).
Job Responsibilities:
* Achieve and maintain an excellent reputation with our client base
* Work to ensure satisfaction of our clients
* Provide excellent email, phone, and live chat based support
* Schedule and provide client walkthroughs or training sessions upon client request
Job Requirements:
* Customer service experience
* Strong computer skills
* Ability to use proper spelling, punctuation, and grammar when writing emails
* Good communication skills on the phone
* Self\-starter that is both reliable and committed
* Ability to quickly learn a number of new websites and software programs
* Software and website support desired
This is a remote position.
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