Lead Product Owner - Clinical Ops

Become a part of our caring community As the Lead Product Owner (PO), you will play a critical role in shaping the future of technology products offered within our integrated care delivery system, ensuring the creation of maximum value for customers. The Lead PO champions the product, facilitates product/feature decisions, and owns accountability for the product content and releases. You serve as the liaison between the agile team (organizational change management experts and configuration specialists) and stakeholders, including Business Owners and Product Management. The Lead Product Owner ensures the needs and requirements of all stakeholders are addressed and prioritize considerations decisions on their behalf. You will work continuously with the team, defining and driving product vision, establishing increment and sprint goals, and prioritizing the team’s backlog.The Lead Product Owner’s primary scope is focused on products related to physicians and clinical providers’ workflow in digital products within the Primary Care Organization. Scope also includes two leading Electronic Medical Records vendors and related technology/features including interfaced and standalone solutions, business process and change management for care delivery support team members. Additionally, the strategic plan and maintenance of supporting system infrastructure and business support processes are in scope.The Lead Product Owner Key Responsibilities:In collaboration with Product Management, lead a team of configuration specialists to align vended solution and business need.Collaborate with cross-functional teams, including IT, design, marketing, sales and peers in Clinical and Center Operations Product roles to ensure a coordinated and successful product launch.Create value for both customers and organization while mitigating risk.During product/feature discovery, the PO validates hypotheses by continuous testing.Serve as Product Owner for digital engagement solutions, lead workgroups, and advise on development of product management methods and techniques.Proactively address problems and make recommendations to improve processes, and work with management to support change implementation.Exercises independent judgment and decision making on complex issues related to product ownership and provide direction regarding priorities for a work group.In coordination with all stakeholders:Work with Product Management to establish product/feature roadmap and goals to achieve the highest customer value while aligning the product/feature roadmap with other products in the Portfolio Roadmap, managing any dependencies.Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals.Work with all stakeholders to ensure feature vision and breakdown.Decide where discovered work (defects or features) get addressed and prioritized.Create Release Plans and manage releases, including recommendation of product release timing.In coordination with the Agile team:Establish sprint goals in coordination with the team.Prepares user stories including Acceptance Criteria and collaboratively elaborate to meet Definition of Ready.Attends Backlog Grooming, Sprint Planning meetings, providing goals, clarifying stories/requirements.Attends Sprint Reviews, gathering stakeholder feedback to change features and priorities.Mitigate roadblocks to achieving sprint/release goals.Be available to the team on short notice to clarify any questions.Attend Daily/Weekly Standups. Use your skills to make an impact Required Qualifications:Bachelor’s degree in business or healthcare.5+ years of Product Owner Experience.2+ years of experience in Primary Care.2+ years of experience with Athena.Preferred QualificationsMaster’s degree in business or healthcare.Additional InformationInterview Format:As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.WAH Internet Statement To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect me