Service Now Developer

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:NoneJob Family:Software EngineeringJob Qualifications:Skills:Artificial Intelligence (AI), Collaboration, Development, Development Skills, IT Service Management (ITSM)Certifications:NoneExperience:3 + years of related experienceUS Citizenship Required:NoJob Description:We are seeking a highly skilled Service Now Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.Join GDIT as an Application Developer and be part of a team where your professional growth is just as important as the mission you support.Meaningful Work and Personal ImpactAs an Service Now Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:Design, develop, and maintain forms, flows, catalog items, integrations, etc.Collaborate with developers, product owners, process owners, and platform engineers to define requirements.Support Agile ceremonies and uphold quality assurance throughout the lifecycleAdhere to and enforce ServiceNow and OneGDIT best practices. Support platform upgrades, patching, and deployments.Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.Collaborate with Scrum Masters, Product Owners, and Developers.What You’ll Need to SucceedWe are looking for candidates with both expertise and a passion for innovation. Requirements include:Education• High school diploma required; AA or Bachelor’s degree preferredRequired Skills3 years of experience in prompt engineering, Now Assist and agentic AI. 5+ years of ServiceNow development experience within ITSM environmentStrong understanding of ServiceNow architecture, modules, and platform capabilitiesMust be able to obtain within 90 days of hire: ServiceNow Certified System Administrator (CSA) Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applicationsFamiliarity with Agile/Scrum methodologiesStrong analytical, troubleshooting, and debugging skillsExcellent communication and documentation skillsMust be a U.S. personLocation• RemotePreferred CertificationsCertified Implementation Specialist – ITSMCertified Application Developer - ITSMAdvanced ITSM certifications a strong plusITIL v4 Certification GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible*** ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.The likely salary range for this position is $85,093 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:RemoteWork Location:Any Location / RemoteAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accide