Supplier Relationship Manager

Job description Company and benefits Job ID LEADS019590 Employment Type Regular Work Style remote Location United States Travel Up to 25% Role Supplier Relationship Manager Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Supplier Relationship Manager Role Overview The Supplier Relationship Manager is a strategic role responsible for managing and optimizing relationships with key and strategic technology suppliers to deliver measurable value for UKG. This role owns the governance and ongoing management of UKG's most strategic and high\-impact suppliers across assigned enterprise categories. This role will serve as the primary relationship owner for assigned suppliers \- establishing executive alignment, translating contractual commitments into performance outcomes, and enabling supplier\-backed innovation aligned to UKG's growth and business priorities. Key Responsibilities Supplier Strategy \& Relationship Management * Develop and execute supplier relationship plans for assigned strategic suppliers, aligned to business priorities, category strategies, contract commitments, and financial objectives * Serve as the primary point of accountability for strategic supplier relationships, establishing clear governance, executive sponsorship, and stakeholder alignment, while proactively addressing and strategically resolving complex issues. * Build trusted, outcome\-oriented relationships with supplier executives and internal business owners to advance mutual value, innovation, and long\-term partnership. * Partner with Sourcing, Legal, Finance, and business stakeholders on contract negotiations, renewals, amendments, and statements of work * Identify opportunities for supplier consolidation, demand optimization, restructuring, and innovation that improve value and reduce complexity Supplier Performance \& Governance * Establish and manage supplier scorecards, KPIs, SLAs, and contractual obligations across cost, quality, service, delivery, risk, and innovation * Maintain visibility to key commercial milestones and renewal timelines, ensuring decisions are informed by supplier performance, market intelligence, total cost of ownership, and business need * Oversee the planning and execution of strategic Quarterly Business Reviews (QBRs), integrating supplier performance and broader corporate goals. * Proactively identify performance gaps,