Bookkeeping Manager (Fully Remote) - Client Accounting Services

**About Ellerra** Ellerra is a high\-growth accounting and consulting firm located in Silicon Valley. We believe in hiring excellent people to provide excellent services to excellent clients, and we are looking for a Bookkeeping Manager to join our client\-facing accounting service team. Our fully remote team supports startups and small businesses with outsourced bookkeeping and Client Accounting Services (CAS). We care about accuracy, timeliness, and clear communication. If you have these skills and work well in a fast\-paced environment, you’ll fit in nicely at Ellerra. **The Role** Ellerra is looking for a **Bookkeeping Manager** who's ready to lead. Someone who wants to own real client relationships, lead a team, and drive projects. You'll be the person our clients trust and the one who keeps our work accurate and on time. You'll oversee a team of **2–3 junior bookkeepers**, serve as the primary point of contact for a portfolio of **roughly 50 clients**, and report directly to the partner. You'll spend most of your time reviewing work, leading the team, and talking with clients, rather than doing first\-pass data entry. You'll also work with the partner to help onboard new clients and build the processes that let our firm scale. We're building an **AI\-forward firm**, so you'll use tools like Microsoft Copilot and Claude every day to work faster and smarter. This is a role you can grow with. As Ellerra grows, so does the opportunity. For the right person, there's real room to take on more responsibility and expand your leadership as the firm scales. **What You'll Do** * **Own the client relationship.** Serve as the primary point of contact across a portfolio of clients: requesting documents, clarifying transactions, delivering reporting packages, and answering questions with clarity and professionalism. * **Review and elevate the team's work.** Oversee a team of junior bookkeepers and review their output (bank\-feed categorization, journal entries, account reconciliations, financial statements, etc.) ensuring accuracy before anything reaches the client. * **Drive the monthly close.** Set timelines, keep the team accountable to those timelines, and ensure every client's books close accurately and on schedule. * **Onboard new clients with the partner.** Work with the partner to assess each new client's needs, determine appropriate project scope, recommend and implement software upgrades (QuickBooks Online, Ramp, Gusto, etc.), design customized charts of accounts, lead cleanup work to get clients onto a steady monthly cadence, and establish task checklists to maintain that steady cadence. * **Troubleshoot and resolve.** Be the go\-to problem\-solver when issues surface, whether raised by a client or escalated by the team. * **Lead the team rhythm.** Run our weekly team meeting and set clear expectations with staff around assignments, workloads, and turnaround times. * **Build and document how we work.** Help standardize and streamline ou