Freelance Content Writer

We are a SaaS company in the customer success/customer growth space looking for an experienced Freelance Writer who can create thoughtful, high\-quality content quickly. This role spans educational long(er)\-form content and marketing copy, including blogs, ebooks, web copy, landing pages, email, social posts, and campaign assets. You should be able to turn ideas into clear, engaging, well\-structured content for B2B SaaS audiences, including customer success leaders, revenue leaders, operations leaders, and practitioners. **Job Title:** Freelance B2B SaaS Content Writer / Copywriter **Classification:** Project based, contract **Reports to:** Senior Director, Marketing Communications **Location:** Remote \- US, preference for ET / Central based **Hourly Rate Range:** $85\.00 \- $150\.00 per hour **What you’ll do** * Write educational and thought leadership content such as blogs, guides, ebooks, and research\-based assets (as needed) * Write conversion\-oriented marketing copy for web pages, landing pages, email, and campaign assets * Repurpose content for different mediums * Create short\-form promotional copy for LinkedIn posts, newsletters and other promotional outlets * Interview internal subject matter experts, as needed, and turn their insights into compelling, accurate content * Adapt to our brand voice and follow AP style * Work from briefs, but also suggest stronger angles, headlines, and narrative structures * Deliver clean first drafts on deadline and incorporate feedback efficiently **What we’re looking for** * 5\+ years of experience writing for B2B SaaS, ideally in customer success, revenue operations, retention, onboarding, adoption, lifecycle marketing, or adjacent categories * Strong portfolio showing a mix of: * educational blog content * ebooks or white papers * website or landing page copy * email or campaign copy * social copy * Ability to write both informational and persuasive content * Strong research skills * Clear command of AP style * Proven ability to learn a company’s tone and write in\-brand * Strong project management skills and fast turnaround times * Familiarity with SEO fundamentals **What success looks like** * Drafts require light editing, not rewrites * Content sounds informed, specific, and useful — not generic * You can move between a blog, an ebook section, a landing page, and a social thread without losing voice or quality * You are responsive, reliable, and consistently on deadline **To apply please send / share the following:** * 8 relevant writing samples, including at least one long\-form educational asset (blog, ebook), as well as marketing material, web copy, social media * A short note describing your experience in B2B SaaS and any work in customer success, retention, lifecycle, or revenue topics * Your typical turnaround times **About ChurnZero** ChurnZero is the AI\-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring