Junior Account Manager

Join a fast-growing retention marketing agency as a Junior Account Manager and support eCommerce brands in increasing customer lifetime value, retention, and profitability through strategic email and SMS marketing.RequirementsMinimum 2+ years of experience in email and SMS marketing, retention marketing, or account managementStrong understanding of lifecycle marketing and customer retention strategiesExperience building campaign calendars and analyzing marketing performanceAbility to write clear, actionable creative briefsFamiliarity with retention metrics such as LTV, retention rate, cohort analysis, and repurchase behaviorIntermediate to advanced experience using ClickUp or similar project management toolsBasic to intermediate knowledge of Figma for reviewing and providing feedback on designsWorking knowledge of Klaviyo, including segmentation, flows, and QA processesExcellent written and verbal English communication skillsStrong organizational skills and attention to detailAbility to stay calm under pressure and manage multiple deadlines simultaneouslySelf-starter mindset with strong ownership and accountabilityEagerness to continuously learn and grow within retention marketing and eCommerce strategyBenefitsFull-time remote positionCollaborative, high-performance remote team environmentLong-term opportunity with growth into a client-facing Account Manager roleCompetitive salary: $3,000–$3,500 USD per monthOriginally posted on Himalayas