Senior CSOC Analyst (Japanese & English speaking)

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.We're building a more trustworthy Internet. Come join us.Threat Detection Analyst - APAC (Japanese Speaking) Threat Detection Analyst - APACLeveraging our growing security product suite, the Threat Detection Analyst role contributes real world security insights to Fastly and our customers as we address Internet-scale threats. Cloud security solutions enable our customers to benefit from extra visibility across the world and expertise from a central team. The Fastly Customer Security Operations Center team at Fastly focuses on operational support of Fastly’s security products and services. The Threat Detection Analyst role within this team focuses on delivering outstanding security services to our customers, specifically as it pertains to integrating and supporting agent software installed on customer systems. The team works with the security, operations and customer organizations internally to deliver support solutions for security threats faced on the Internet today.As a 24 x 7 team, SOC analysts are expected to work Friday - Tuesday, with the daily shift being 0000 - 0800 UTC - (9am - 6pm AEST)What You'll DoThis role within the Fastly Customer Security Operations Center (CSOC) will be responsible for monitoring and analyzing customer activity, with added emphasis on security functions, like identifying account-takeover or Bot Attacks and WAF administration. Much of the focus will be on security and attacks around the application layer working with different web technologies. You will have the opportunity to work on some of the world’s most scalable distributed systems that handle around 10 million requests per second, as well as the world-class engineers who developed these systems.In this position, security engineers will be responsible for the following duties:Be an expert in ensuring security for customers, providing an outstanding response to security issues.Provide deep application-security experience on escalated cases from customers & automated systems.Carry out continuous-improvement work & research to drive our customer security products & operations to be the best they can be. Contribute to the processes and policies that scale our organization as we growCreate & review reporting to customers on security servicesCreate & manage security content for customer environmentsWhat We're Looking ForPrior Experience working in a SOC Environment Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworksScripting ability with any of the following: Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common Web languagesStrong infosec background with strong knowledge & practical skills in Application Security.Experience in an IT or security technical support, operations, or research roleUnix/Linux or Windows System AdministrationAbility to work with limited supervision but be a good mentor on security knowledge to the greater teamFluent spoken & written English required, tailoring depth to be a good fit for varying audiencesAbility and experience in troubleshooting software productsFocussed on delivering exceptional customer experiences.Work Hours:This position will require you to be available during core business hours. Work Location(s) & Travel Requirements This position is a remote position based out of (locality), with the possibility of becoming a hybrid position as Fastly expands its presence in the region. This position will require travel to the US and Internationally, as required by your role or requested by your manager.Benefits:We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.Why Fastly?We have a huge impact. Fastly is a fast growing company in a highly dynamic sector. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others, s