Senior Program Manager

Bixal_Logo_Black_Margin-Tight.png" title="" width="185" height="76">Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation?If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.Why Bixal?Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.Our values:People-First: Emphasizing the importance of people in all aspects of work.Collaboration and Transparency: Valuing teamwork and open communication.Growth Mindset: Encouraging innovation and continuous improvement.Creating Lasting Impact: Focusing on meaningful outcomes and positive change.About the role:The Program Manager serves as the primary point of contact with the client and is responsible for the overall technical direction, leadership, management, quality assurance, and successful execution of all contract requirements. The PM takes a human-centered, data-driven approach to program leadership — using evidence to inform strategic decisions, tailoring services to the needs of the communities and professionals the program serves, and applying iterative planning to respond to evolving agency priorities. The PM leads a cross-functional team spanning research, learning design, evaluation, content development, and knowledge management to ensure delivery of high-quality, trauma-informed, data-driven Training and Technical Assistance (T/TA) services. The PM oversees compliance with performance standards and AQLs, and ensures seamless coordination across all tasks, subcontractors, consultants, and stakeholders. Beyond contract delivery, this role contributes to Bixal's broader Transformation Services practice — shaping how we approach integrated T/TA across our federal portfolio and mentoring staff across disciplines.This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.Compensation:The salary range for this role is $135,000 – $145,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.Responsibilities:Strategic Leadership & Program IntegrationProvide leadership and oversight for the National Human Trafficking Training and Technical Assistance Center (NHTTAC) Program, ensuring integrated delivery of T/TA, SOAR, ATLIS, consultant management, interagency support, and transition services aligned with OTIP priorities.Serve as primary liaison to the CO, COR, and Government Technical Lead, ensuring alignment on priorities, public health initiatives, and interagency efforts.Lead development and execution of the Project Management Plan and annual Program Plan, including risk, quality, T/TA protocols, consultant processes, data sharing, and task tracking.Training & Technical Assistance OperationsOversee nationwide T/TA delivery, ensuring timely, trauma-informed, and data-driven responses to requests.Manage SOAR program operations, including accreditation, LMS oversight, participation tracking, outreach, and reporting.Direct planning and execution of national/regional conferences (150–300 participants), including travel coord