Senior Manager, Product Analytics

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Position Summary: Lead the analytics function for epocrates’ subscription business and product experience, turning data into insights that inform product decisions, membership performance, and roadmap priorities. This role partners with Product, Engineering, Commercial, and Marketing teams to evaluate feature performance, measure experiments, and support business growth. This is a remote roleandreports to theData Lead Director.About the Team:epocrates is a leading digital health platform that helps clinicians make informed decisions at the point of care. As part of athenahealth, the team focuses on delivering solutions that improve clinical workflows and patient outcomes.ThisAnalytics team supports epocrates by delivering trusted analysis that helps improve the clinician experience and strengthen the subscription business. The team works closely with Product, Engineering, Commercial, and Marketing partners to define metrics, evaluate experiments, and monitor business health. Team members use analytics tools and reporting systems to build dashboards, analyze trends, and communicate findings clearly. The team’s work helps connect product decisions to measurable outcomes for both users and the business.Essential Job Responsibilities:Lead and develop a team of product analysts and support their growth through coaching, feedback, and clear goalsOwn analytics for the subscription business, including acquisition, conversion, retention, and churnAnalyze product features to assess performance, user engagement, and impact on key business metricsPartner with Product, Engineering, Commercial, and Marketing teams to design and measure experiments, including A/B tests, feature rollouts, and pricing changesDevelop dashboards, KPIs, and reporting frameworks to monitor product and subscription healthTranslate complex data into clear insights and recommendations for senior stakeholdersIdentify opportunities to improve user experience and monetization through data-driven recommendationsEstablish and maintain best practices in analytics, data quality, and experimentationUse AI-enabled analysis and productivity tools to speed up recurring work, surface patterns in large datasets, and support faster insight generation for product and subscription decisions​Additional Job Responsibilities:Support annual planning and prioritization by contributing analytical input and business contextPartner with data and engineering teams to improve data definitions, tracking, and availabilityPresent findings in team meetings, leadership reviews, and cross-functional forumsContribute to the development of scalable analytics processes and documentationHelp evaluate new reporting methods and tools that improve team efficiencyRespond to ad hoc questions from business partners with timely, accurate analysis​Expected Education & Experience:8+ years of experience in product analytics, growth analytics, or a related field3+ years of experience managing and developing analytics teamsExperience with subscription-based business models and membership analyticsDemonstrated experience analyzing product features and influencing product strategyAdvanced proficiency in SQL and experience with analytics tools such as Tableau, Amplitude, and SnowflakeExperience with experimentation frameworks and A/B testing methodologiesStrong business acumen and ability to connect data insights to strategic outcomesExcellent communication skills with the ability to influence cross-functional stakeholdersExperience in healthcare, digital health, or SaaS environments preferredFamiliarity with product-led growth strategies preferredExperience working closely with Product Management and Engineering teams preferredExpected Compensation$141,000 - $241,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.About athenahealthOur vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Our company culture:Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with uniq