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SAP BASIS Digital Customer Engagement Manager

Valce Talent Solutions

4d ago

0SupportUnited Stateshimalayas
SAP-Basis-AdministrationSAP-Technical-ConsultingCloud-MigrationTechnical-Account-ManagementCustomer-Engagement-ManagementSAP-Basis-ManagerSAP-CXCustomer-Engagement-ManagerSAP-CX-ConsultantManager

Job Description

We are looking for people with SAP brownfield migration and hyperscaler exposure for PL Requirements.a.Proven hands-on technical experienceBasis skillset with migration experiences from on-Prem to the cloud environment -Hyperscaler understanding nd experienceb.Understanding of Technical Managed Services and related ITSM processesc.Excellent internal and external stakeholder management, presentation and communication skillsd.Costumer focus / Networking / Relationship Building/ Results-driven / Self-organizedResponsibilitiesAdvise customers on technical architecture and landscape issues. Support de-escalation of critical customer situations, working with relevant SAP teams. Participate in customer release and maintenance activities. Provide ongoing technical support and continuous knowledge transfer. Review account status and transition accounts as volume or complexity increases. Key Skills RequiredMinimum 5 years of SAP Basis experience. 2+ years of cloud knowledge (e.g. solution management, consulting, or delivery program management). Hands-on experience with S/4 HANA Application and HANA database. Mandatory SAP Upgrade & Migration (OS/DB) experience. Experience integrating SaaS products (e.g. Ariba, Salesforce, C4S) with SAP landscape is a plus. Experience with any hyperscaler (AWS, Azure, or GCP). Originally posted on Himalayas