Complaints Handler
Allica Bank
3d ago
0HrUnited Kingdomhimalayas
Entry-Level-Complaint-AnalystCustomer-Support-&-Success-JobsFinancial-Services-Customer-SupportEntry-level
Job Description
The Complaints Handler will be responsible for 1st line customer service support for Allica Bank’s Retail and SME customers, handling inbound communications and resolving customer issues.RequirementsStrong customer service experienceExperience using core banking systemsExperience in dealing with complex complaintsExperience of core processesExperience in working with workflow / task management toolsBenefitsFull onboarding support and continued development opportunitiesOptions for flexible workingRegular social activitiesPension contributionsDiscretionary bonus schemePrivate health coverLife assuranceFamily friendly policiesOriginally posted on Himalayas