Danish Speaking technical support roles

Are you tech-savvy? Are you a fluent Danish speaker with great communication skills?Available Technical Support positions await you in Greece!Patrique Mercier Recruitment connects customers with the worlds top brand. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.Take a step forward and enhance your career by working with us for the most well-known brands in the world.The work-from-home option is offered to candidates living in Greece or available to relocate.If you are a tech enthusiast with fluency in Danish and good knowledge of English, then this is for you!What you will do:Communicate with customers via phone, chat & e-mailTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsEnsure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.Log the cases on internal systems, while getting up to date with clients products & services.What you will bring:Fluency in DanishVery good communication skills in EnglishExceptional written and spoken communication skills, soft skills, as well as problem-solving skillsGood knowledge of operating systems & computer applicationsComputer and mobile devices knowledge/tech savvinessBe resourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentEmpathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervisionAbility to adapt and flex style according to customer personality, culture, and profileHelp-desk or system admin experience will be considered as an advantageWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearPrivate Health InsuranceNumerous benefits and discountsFull training by certified instructorsOriginally posted on Himalayas