Onboarding Product Owner

About us:Ventures Lab is an international company with over 200 employees, specializing in the iGaming and Fintech industries. We deliver a diverse portfolio of products and services, including iGaming verticals, electronic payment solutions, and managed services for customer operations. By leveraging technology and driving innovation, we empower our partners to achieve greater success in competitive markets. Our global reach and expertise make us a trusted partner for cutting-edge solutions.The Role:As we continue to grow, we are looking for a Product Owner who is passionate about improving first-time user experiences, increasing conversion, and building new features that create a smooth and engaging onboarding journey for our online gaming customers. In this role, you will own the onboarding experience from the moment a player lands on our websites. Your focus will be on making that first interaction simple, intuitive, and effective in turning visitors into depositing players.You will work closely with data, customers, and cross-functional teams (such as design, engineering, and marketing) to understand user behavior, identify friction points, and continuously improve the product. Acting as the bridge between these groups, you will translate insights into clear product requirements and ensure that development efforts align with the overall product vision.You will take full ownership of key onboarding journeys, including account registration, login, and integrations with third-party tools that support and simplify the onboarding flow. Your goal will be to optimize these journeys end-to-end.A key part of your role will be driving measurable improvements in conversion rates. You will do this through data-driven decision-making, running A/B tests, defining and tracking meaningful performance metrics, and continuously iterating on the user experience.Key ResponsibilitiesOwn the onboarding experienceTake full ownership of the end-to-end onboarding journey, including landing pages, registration, login, and player profile setupManage third-party tools (e.g. device, email, and SMS verification) to ensure a seamless and secure onboarding flowEnsure all onboarding touchpoints are simple, intuitive, and optimized for conversionDrive conversion and experience optimizationContinuously optimize the registration flow for simplicity, speed, and higher conversion ratesOwn and improve all visual and content elements used during onboarding and first user communicationUse A/B testing and experimentation to validate improvements and enhance user experienceLead product strategy and roadmap executionDefine, shape, and execute the onboarding product roadmap aligned with business goalsIdentify opportunities for new features and improvements based on user needs, data insights, and market trendsConduct ongoing market and competitor analysis to stay ahead of industry developmentsManage backlog and deliveryOwn and prioritize the product backlog, ensuring it is transparent, well-defined, and aligned with business valueCreate and refine epics and user stories with clear acceptance criteriaWork closely with engineering, design, and stakeholders to ensure smooth and timely deliveryUse data to drive decisionsDefine, track, and report on key performance indicators (KPIs) related to onboarding and conversionMonitor user behavior, performance metrics, and stakeholder feedback to identify areas for improvementMake informed, data-driven decisions to continuously optimize the productCollaborate across teamsAct as the bridge between stakeholders, customers, and development teamsLead agile processes such as sprint planning, backlog grooming, and product releasesWork with cross-functional teams to manage live issues and prioritize resolutions effectivelySkills & ExperienceExperience as a Product Owner/Product Manager in a fast-paced, agile, digital environmentStrong ability to translate business requirements into clear epics, user stories, and acceptance criteriaHighly organized, structured, and detail-oriented in managing priorities and deliveryExcellent communication and stakeholder management skills across cross-functional teamsData-driven mindset with a focus on optimizing user experience and conversionHands-on problem solver who can manage multiple priorities and take initiativeStrategic thinker with the ability to identify opportunities through market and competitor analysisComfortable investigating issues and coordinating with internal teams and third-party providersPassion for building high-quality, user-centric productsAdvantageousExperience in Gaming, Forex, or Crypto industriesExperience working on customer onboarding and conversion flowsCertified Scrum Product Owner (CSPO) or similar product-focused certificationExperience working with remote, distributed teams across multiple time zonesOur OfferCompetitive salary synonymous with skills and experience,Performance and bonus structure dependent on achievement of set targets and personal p