Payments Analyst

About VertoAt Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth.What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets.We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted’s fastest-growing UK tech companies, we are building a seamless cross-border payment future.Join us as we continue to grow and transform global finance.Role Overview:We are seeking a diligent and process-driven Payments Analyst to ensure the accuracy and timeliness of our global transaction flows. In this role, you will drive the daily execution of the payment lifecycle, from monitoring high-volume queues and executing cross-border FX transactions to allocating liquidity for Safeguarding runs. You will serve as the vital link between our front and back-office teams, resolving complex investigations and ensuring our operations run seamlessly against strict deadlines.What You’ll Be DoingManaging the daily execution of cross-border payments and FX transactions accurately, adhering to strict deadlines and internal policies.Monitoring payment queues, tracking, and prioritising tasks to ensure timely processing and optimal team performance.Executing crucial operational tasks including allocating liquidity for payment processing and performing daily Safeguarding runs.Acting as the primary point of contact for internal communication between front and back-office teams to ensure smooth payment operations.Investigating, following up, and resolving client inquiries and problems through effective communication with clients, banks, and internal staff.What You Need2 - 4 years of related experience within the fintech, financial services, or payments industry.Precision and a focus on accuracy in payment processing and high-volume transaction environments.Proven ability to thrive in high-pressure environments and meet tight deadlines through effective workload organisation and prioritisation.Strong collaboration and communication skills with the capability to engage seamlessly with staff and business partners at all levels.Demonstrated expertise in analytical and problem-solving skills to assist with corrections and remediations.Comfortable with the working hours: 2 PM – 11 PM EAT Life At VertoPerksInsurance paid by the companyHealth and wellness benefits (with specific added benefits depending on the location of the role)Yearly salary review based on inflation, personal and business performanceAccess to entire Udemy’s libraryBudget for professional development coursesWork-From-Anywhere policy for certain durationsIntegration programme (opportunity to work from our global offices)Regular team social eventsPension scheme (depending on the role location)Flexible work arrangementsExposure to work with globally distributed teamsLocation specific benefits like car lease policy, cycle to work, gym membership, etc.You’ll Fit Right In If YouLove asking “why?”Value solving problems over just completing tasksUnderstand sync vs. async communication practicesThrive in ambiguity and changeActively seek feedbackPrioritise impact over activityAre fun to work with - we love good humour!CultureMission-Driven Impact Work: Be at the forefront of simplifying cross-border payments, directly contributing to a borderless future for global businesses, particularly in emerging markets. High Performance & Ownership: We empower you to take risks, be results-driven, and take ownership. Act fast, deliver impactful results, and make the impossible possible. We set you up for success. Collaborative & Supportive Environment: We work "as one," sharing successes and failures openly. We foster a transparent, supportive atmosphere where everyone does their best. A community of colleagues from varied backgrounds, who care deeply about their craft, collaborate with purpose, and enjoy the journey together.Industry Competitive Compensation & Benefits: We compensate our employees in recognition of the great value they bring to the business; our compens