L1 Support Engineer | ITIL Knowledge | JIRA Service Desk | Remote Support & Inci

Synechron is seeking a dedicated L1 Support Engineer to join our support team. This role is pivotal in providing first-line technical assistance to end users by efficiently handling and resolving common IT issues.RequirementsExperience with service desk and ticketing tools such as JIRA Service DeskProficiency in logging, tracking, and managing incidents through ticketing systemsFamiliarity with remote support tools and basic remote access technologiesBenefitsGenerous Paid Time Off401k MatchingRetirement PlanFlexible workplace arrangementsOriginally posted on Himalayas