Senior Key Account Manager

About TEKA TEKA Group is a global leader in kitchen solutions, specializing in the design and manufacture of appliances, stainless steel sinks, and comprehensive kitchen systems. With a strong European heritage and a presence in over 100 countries, TEKA combines innovation, quality, and design to enhance everyday life at home. As part of its global growth and expansion, TEKA has joined forces with Midea Group, one of the world’s leading technology and manufacturing companies. This strategic partnership strengthens TEKA’s global capabilities, innovation, and market reach, enabling it to offer increasingly advanced and competitive solutions on the international stage. Driven by a commitment to functionality, performance, and design, TEKA continues to develop reliable products that bring efficiency and elegance to modern homes.A Senior Key Account Manager at Teka is responsible for managing and nurturing relationships with key clients or accounts. They act as trusted advisors to key stakeholders, developing tailored solutions that drive profitability, strengthen market presence, and ensure exceptional customer satisfaction. Working cross-functionally with sales, marketing, operations, and product teams, the Senior KAM delivers integrated strategies to achieve MIDEA’s business objectives and sustain competitive advantage in the market.Responsibilities & ObjectivesNegotiation & Contract Management:Lead high-value contract negotiations, pricing discussions, and long-term agreements to maximize profitability and ensure sustainable business outcomes.Client Relationship Management: Building and maintaining strong, long-term relationships with key clients, acting as the main point of contact for all their needs and inquiries. Revenue Growth: Identifying opportunities for upselling, cross-selling, and expanding product or service offerings to drive revenue growth within key accounts.Customer Satisfaction: Ensuring high levels of customer satisfaction by understanding clients' needs and proactively addressing any issues or concerns.Strategic Planning: Developing and implementing strategic account plans aligned with TEKA's business objectives to maximize the value delivered to key accounts.Communication and Collaboration: Facilitating effective communication and collaboration between internal teams and key clients to ensure seamless delivery of products or services.Market Insights: Gathering market intelligence and staying abreast of industry trends to anticipate clients' evolving needs and provide proactive solutions.Contract Negotiation: Negotiating contracts, pricing agreements, and service level agreements to achieve mutually beneficial outcomes for both Teka and its key accounts.Performance Tracking: Monitoring and analyzing key account performance metrics to measure progress against objectives and identify areas for improvement.Risk Management: Identifying and mitigating risks associated with key accounts to protect MIDEA's interests and ensure long-term sustainability of client relationships.Innovation and Value Proposition: Collaborating with key accounts to co-create innovative solutions that deliver unique value and maintain Teka's competitive edge in the market. Collaboration with Internal Teams: Working closely with internal departments such as sales, marketing, product development, and customer service to ensure seamless coordination and delivery of solutions to key accounts. Representing Teka: Actively representing Teka at industry events, conferences, and networking opportunities to promote brand visibility and expand the company's presence within key account networks.Among other duties as assigned.QualificationsExperience & Background+5 years of working experience in sales or related fields.Home Appliance sales experience. Experience with key account management, including handling large accounts and complex sales cycles.Home appliances experience is a plus. Degree and Language Bachelor’s degreein business administration, Marketing, Engineering, or a related field is required.Advanced English is required.Knowledge, Skills, AbilitiesStrategic Vision: Strong ability to develop and execute account strategies that align with organizational goals and deliver measurable growth.Communication Skills: Excellent verbal and written communication skills are crucial for effectively conveying information, negotiating contracts, and building rapport with key clients.Interpersonal Skills: Strong interpersonal skills are needed to establish and maintain positive relationships with clients, understand their needs, and resolve any issues or conflicts that may arise.Negotiation Skills: The ability to negotiate contracts, pricing, and terms with key clients to achieve mutually beneficial agreements is essential for maximizing revenue and profitability.Problem-Solving Skills: Being able to identify challenges, analyze root causes, and develop creative solutions is important for addressing client needs and ensuring customer sat