Customer Service Agent_Seasonal

Overview: Are you self\-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast\-paced environment? If you possess these qualities, you will fit right in line with our team! **We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.** * **Must be available to attend training Mon \- Fri from 9am \- 6pm EST** * **Must reside in the continental US** You get the advantage of a highly persuasive pitch: top\-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award\-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. **Want to Join the** **Best in Pest****? Go Pro with Orkin.** **Apply from your phone in minutes!** Responsibilities: **At Orkin, our purpose is to help protect the world where we live, work and play.** We have a **FAST PACED**, fully remote **Customer Contact Center** with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our **Seasonal** **Customer Service Tele\-Agents** are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession\-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. **You will…*** Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February + During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross\-selling and up\-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance **We Offer…** * Variety of Sc