Program Manager (contract)

**Program Manager (Contract)** *Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.* **Summary:** This position plays a pivotal role in shaping how business and technical decision makers discover, evaluate, and engage with enterprise solutions through digital channels. Working within a digitally centric brand and performance marketing group, you will be responsible for crafting content strategies that deliver cohesive, measurable, and connected customer journeys across web, email, paid campaign landing experiences, and in\-product touchpoints. Your work will directly influence how commercial audiences experience products across the digital ecosystem, translating complex product narratives into clear, compelling, and customer\-centered digital experiences. This role requires a strategic thinker who can balance editorial excellence with operational rigor and data\-informed decision making, ensuring every piece of content serves a clear purpose in the customer journey while maintaining brand integrity and driving measurable business outcomes. **Job Responsibilities:** * Define content strategies that support commercial acquisition, education, comparison, and conversion goals across priority customer journeys * Translate business priorities and audience needs into clear messaging frameworks, narrative structures, and modular content systems * Partner with customer journey leads and channel owners to ensure content aligns to critical moments across the end\-to\-end journey * Write, edit, and refine content for high\-impact web pages, landing experiences, email, and modular components * Ensure content is clear, persuasive, accessible, on\-brand, and legally compliant while effectively addressing customer pain points and decision needs * Source and prioritize content topics using customer demand signals, organic search data, and intent data * Collaborate with analytics and channel leads to ensure content investments support audience needs, search opportunity, and business goals * Apply search engine optimization and answer engine optimization best practices, including information hierarchy, internal linking, structured summaries, and FAQ patterns * Partner with analytics teams to assess content performance and identify optimization opportunities * Support testing, iteration, and refresh cycles based on performance signals and customer behavior * Contribute to content standards, voice and tone guidelines, and quality benchmarks * Support intake, briefing, review, and publishing workflows to ensure efficient and predictable execution * Partner with delivery and agency teams to scale production while maintaining quality and consistency * Work closely with web, email, paid, and in\-product channel leads to ensure cohesive storytelling across touchpoints * Collab