Bilingual Software Quality Assurance Analyst (100% remote)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.As a Bilingual Quality Assurance Analyst at TELUS Health, you'll spend your days ensuring the quality and reliability of our health technology solutions within an Agile development environment. You'll analyze technical documents, design comprehensive test strategies, execute testing procedures, and collaborate with cross-functional teams including Functional Leads, Business Analysts, Solution Designers, and Developers to identify and resolve issues. Working in a bilingual environment, you'll contribute to the full software testing lifecycle while mentoring junior team members and supporting the delivery of critical applications that thousands of users across North America rely on.What You'll DoCommunicate with Functional Leads, Business Analysts, Solution Designers, and Developers to gain clear understanding of testing scopeAnalyze technical documents to identify high-level test scenarios and develop comprehensive test casesApply structured testing techniques to create positive and negative test cases with expected results and test dataMaintain and update test suites based on new or changed functionalitiesPrioritize and execute manual test scripts with precision and attention to detailReport defects, follow up on resolution within established timeframes, and perform retestingWork closely with QA Leads to report testing progress and raise flags on potential risks to deadlines or qualitySupport and peer-review tasks of other QA resources, particularly those with less experienceProvide client support and training when requiredDeliver all QA-related tasks according to defined standards and procedures in a timely mannerCollaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technologyWhat You BringRequired:Bilingual proficiency (English and French) - excellent written and oral communication skillsUniversity degree in computer science, mathematics, or related disciplineMinimum 2 years of relevant Quality Assurance experienceDetail-oriented mindset with strong analytical skillsAbility to put yourself in clients' shoes and understand external customer requirements from a testing perspectiveCurious, disciplined, and creative approach to problem-solvingAbility to use concepts and data to approach problems in a structured mannerClear and constructive communication skills with both technical and non-technical stakeholdersAbility to think from users' perspectiveCommitment to learning and professional growthAbility to work effectively in a remote/hybrid environmentAvailability to travel within CanadaAssets:Experience in pension plan administration or financial services industryExperience using Azure DevOps (ADO) for test management and defect trackingExperience with Selenium and JavaWhat's In It For You100% remote work flexibility with optional office access (hybrid mode available)Full TELUS Health benefits package including pension plan with employer contributionPaid vacation and wellness daysPerformance bonus opportunitiesExcellent leadership and mentorship opportunitiesCollaborative team environment that values your contributionsProfessional development in Canada's leading health technology companyFlexible schedule supporting work-life balanceA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand