Certified Medical Assistant

The Center for Sleep Medicine is an AASM\-accredited, 100% employee\-owned company. We are seeking detail\-oriented and compassionate Certified Medical Assistants (CMAs) to join our growing team. We are looking for several individuals to work in our patient\-facing centers throughout the Chicagoland area, including Naperville, Orland Park, Libertyville, Glenview, and Chicago. The CMA will play a key role in supporting Remote Patient Monitoring (RPM) and patient engagement efforts, particularly for patients using PAP (Positive Airway Pressure) devices. This role focuses on providing clinical support to patients who require additional assistance following initial outreach by Patient Care Representatives (PCRs). The Certified Medical Assistant will conduct scheduled patient sessions, guide patients through device usage, and help ensure successful participation in RPM programs. Schedule Monday – Thursday \| 8:00 AM – 6:00 PM **Why Join Us?** * 100% employee\-owned organization * Collaborative, patient\-centered environment * Opportunity to be part of an innovative and growing RPM program **Key Responsibilities:** * Provide clinical support to patients requiring additional assistance * Conduct patient appointments to support RPM enrollment, usage, and adherence * Educate patients on proper PAP device usage and the importance of compliance * Guide patients step\-by\-step through the RPM process, including device setup and troubleshooting * Address patient questions and concerns with professionalism and empathy * Monitor patient progress and identify barriers to adherence * Reinforce care plans and provider instructions during patient interactions * Communicate patient needs, concerns, or escalations to appropriate clinical staff or providers * Accurately document all patient interactions, education, and outcomes in the medical record * Maintain timely and complete documentation to support RPM billing * Ensure compliance with organizational policies and healthcare regulations * Assist with tracking patient participation and follow\-up needs **Education \& Experience:** **Required:** * Certified Medical Assistant (AAMA) credential * Strong communication and patient education skills * Experience in a clinical or outpatient setting * Ability to manage phone\-based or virtual patient interactions effectively * Proficiency in electronic medical records (EMR) systems * Strong attention to detail and ability to maintain confidentiality **Preferred:** * Experience in sleep medicine, PAP therapy, or respiratory care * Familiarity with Remote Patient Monitoring (RPM) programs * Experience with telehealth or remote patient engagement This opportunity offers competitive compensation, a four\-day work week, and a generous benefits package that includes sleep center OWNERSHIP after only one year. Studies have shown that as an employee\-owned company, our team members can potentially receive between 5% and 12% more in wages, and 2\.5x greater wealth in re