Training Specialist

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit .The Oncology Program Trainer plays a key role in strengthening and advancing reimbursement knowledge across the program to support exceptional patient access outcomes. While the program benefits from strong nursing and clinical leadership, this position is focused on enhancing foundational reimbursement expertise across both the RCM and Nurse Navigator teams, including benefit investigations, explanation of benefits (EOB) interpretation, and revenue cycle management (RCM) fundamentals.Using adult learning principles, the Program Trainer will facilitate engaging and effective training programs utilizing manufacturer-provided and client approved materials to build team confidence and capability in reimbursement processes. In addition, the role will proactively identify opportunities for content enhancements and communicate update recommendations to key stakeholders based on learner feedback, program evolution, and changing payer requirements.Key Responsibilities: Provide in-person and/or virtual training to program team members using manufacturer-provided and client approved materials Deliver reimbursement fundamentals training covering benefit investigations, EOB interpretation, and RCM basics for both RCM and Nurse Navigator team members Support training alignment with manufacturer-provided and client approved content, incorporating or leveraging manufacturer materials where applicable Communicate training content gaps or update needs to the appropriate client and internal stakeholders, in alignment with manufacturer-provided and client approved content standards Support the training team in the maintenance and delivery of existing manufacturer-provided and client approved training materials Update the knowledge management system to ensure it holds the most up-to-date program and reimbursement information Facilitate new hire training and skills development classes for both RCM and Nurse Navigator populations Coordinate and deliver reimbursement compliance training updates and skills refresher classes Track new hire and annual compliance training completion as needed Provide follow-up for all new hire classes at 30 days and 60 days post training to ensure that skills have transferred to the job Document areas of concern for all trainees and review results with Training and Development Manager Pursue ongoing professional development in training delivery through attendance of webinars and meetings for training professionals Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies Determines appropriate instructional methods to use in a variety of settings (e.g., group instruction, works