Scheduling Coordinator

**Overview** Join our dynamic healthcare team as a Scheduling Coordinator, where your organizational skills and attention to detail will play a vital role in ensuring smooth clinic operations. In this energetic role, you will coordinate patient appointments, manage provider schedules, and facilitate seamless communication between staff and patients. Your proactive approach will help optimize clinic workflows, enhance patient experience, and support the delivery of high\-quality care. This position offers an exciting opportunity to be at the heart of healthcare administration, making a meaningful difference every day. **Duties** * Schedule patient appointments accurately across multiple EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others. * Verify insurance coverage and perform insurance authorization and verification processes to ensure timely patient care. * Manage appointment changes, cancellations, and follow\-ups with professionalism and efficiency. * Review medical documentation for completeness and accuracy, including care plans, medical records, and billing information. * Assist with patient intake procedures by collecting necessary information and updating electronic health records while maintaining HIPAA compliance. * Coordinate with medical staff to optimize provider schedules and reduce appointment gaps or overlaps. * Handle multi\-line phone systems with excellent phone etiquette to answer inquiries, provide appointment reminders, and direct calls appropriately. * Support administrative tasks such as filing, data entry using 10\-key typing skills, and maintaining organized medical records in compliance with health information management standards. * Verify insurance benefits for Medicare, Medicaid, private insurers, and other payers; perform insurance verification to facilitate accurate billing processes. * Assist with billing procedures by reviewing documentation for CPT (Current Procedural Terminology) codes, ICD (International Classification of Diseases) coding including ICD\-9/ICD\-10, ensuring proper coding for claims submission. * Maintain a professional front desk presence as a medical receptionist or front office support staff to enhance patient service experience. **Experience** * Proven experience in medical scheduling within a clinical or healthcare setting; dental clinic experience is a plus. * Familiarity with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly desirable. * Strong knowledge of medical terminology, CPT coding, ICD coding (ICD\-9/ICD\-10\), and documentation review processes. * Prior experience with insurance verification procedures for Medicare and other insurers. * Excellent computer skills including proficiency in Microsoft Office Suite; familiarity with dental or hospital management software is advantageous. * Demonstrated ability to handle multi\-line phone systems efficiently while maintaining exce