Product Manager

Headquarters: United Kingdom (Remote) The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here.   Granicus is looking for a skilled Product Manager with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency. No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen. You possess a unique blend of business and technical savvy; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality. We’re looking for someone who realizes that success as a Product Manager is all about relationships. You will work closely with other Product Managers, Product Owners, Engineers, Designers, Data Analysts, and the Leadership team to define the future of Granicus Products. You are ultimately responsible for aligning the team behind the most important projects at any given time, with an eye toward driving growth in key metrics and constantly improving the user experience. Ideal candidates are extremely entrepreneurial and analytical, able to combine concrete data with solid instincts to move the product forward every day.What your impact will look like:Manage the long-term product vision and can translate that vision into tangible, actionable plansDevelop and execute specific product features, from ideation to implementationPrioritize product deliverables against competing high-value features, clearly understanding tradeoffsUtilize data-driven insights to decide when, what and how to deliver appropriate product scopeProven ability to communicate, present, and sell your ideas to senior executivesBring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasmFacilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscapeEstablish shared vision across the company by building consensus on priorities leading to product execution and launchSupport a team of world-class engineers, product owners and designers throughout product lifecycleDefine, analyze, and report on the metrics that determine the success of feature launches or experimentsMonitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessaryEngage with customers through a variety of channels and serve as the voice of the customer internallyEngage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs.Act as a mentor and resource to other Product team membersParticipate in the continuous improvement and scaling of Product Management best practices at GranicusPreferred qualifications:4+ combined years in Product Management or equivalent experience guiding the development and maintenance of productsFluency in JIRA and/or Aha!Familiarity with the public sector You'll love this job if you have:Demonstrated ability to build quantitative business cases and financial modelsDemonstrated experience with complex, transformational roadmap initiativesExperience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidlySuccess working in an agile environmentHigh level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the productExcellent organizational and quantitative analytical skillsTechnical depth that enables you to