Executive Benefits Associate

**Date:** Sep 16, 2026 **Primary Location:** Hartford, CT, US **Company:** Lincoln Financial **Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76628 **The Role at a Glance** ------------------------ We are excited to bring on an **Executive Benefits Associate** to join our Life Specialty Products and Solutions organization in a work from home environment. *Background Details* As the Executive Benefits Associate, you will perform and deliver on routine and progressively more non\-routine assignments for Lincoln’s Executive Benefits area, independently in accordance with established procedures and guidelines. You will provide high\-level service to internal and external stakeholders, administrating business operations for the Executive Benefits area, including but not limited to processing premium payments, renewals, and fund transfers. If this sounds like a role for you, please read on! **What you'll be doing** ------------------------ * You will process post\-issue transactions accurately, according to procedures and within given turn\-around times. You will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge in situations requiring analysis /critical thinking. You will also effectively organize and manage priorities to best execute on current workload. * You will provide prompt resolutions to internal/external business partners. You will maintain knowledge of departmental procedures, systems, and guidelines. You will also maintain knowledge of all workflows, products, functions, and contacts with the ability to educate internal and/or external customers when appropriate. * You will provide customers with accurate explanations on research, transactions, reporting or ad hoc EB requests to ensure customers fully understand the information and outcome. * You will assist with handling priority cases. You will build and maintain a network of internal/external contacts to perform case research and respond in a timely manner. * You will utilize all available reporting and resources to conduct research, quality review and provide answers to customer requests. You will respond efficiently and professionally to roadblocks while remaining dedicated to achieving team and departmental goals. * You will proactively build and maintain relationships with internal and/or external business partners through clear and active communication, prioritization of issues, execution, and delivery of high\-quality service. * You will identify risks and financial implications and communicate to management and/or team members. * You will follow all state, regulatory and compliance guidelines as required by the job. You will also comply with all company and site policies and procedures. *