Director, AI Deployment Management

We are seeking a Director, AI Deployment Management to lead and scale OpenAI's global AI Deployment Management (ADM) organization. This leader will oversee all ADM teams, including Builder ADM, Core ADM, and Pilot ADM, and drive operational excellence, customer outcomes, and organizational scale across OpenAI's Customer Success and Technical Success functions.RequirementsProven track record of building and leading large-scale, customer-facing technical organizations through periods of rapid growth and organizational scaleExperience managing second-line leaders and overseeing multidisciplinary teams across technical deployment, customer success, solutions architecture, or technical account management functionsStrong operational leadership experience, including designing scalable systems, processes, tooling, and metrics for customer deployment and adoption motionsDeep understanding of enterprise AI deployment workflows, platform technologies, and technical customer engagement modelsExceptional leadership presence and the ability to inspire, motivate, and align high-performing teams around ambitious goalsCollaborate effectively across Product, Engineering, GTM, and executive stakeholdersAbility to clearly communicate complex technical concepts and strategic priorities to both technical and non-technical audiencesBenefitsOpenAI is an equal opportunity employerOriginally posted on Himalayas