Client Service Coordinator

**Job Summary** We are seeking an experienced and resourceful Client Services Coordinator to oversee the day\-to\-day management of client relationships. In this role, you will be responsible for gathering insights to determine the most effective ways to serve our clients. You will report directly to senior management and collaborate closely with various stakeholders, including internal teams, vendors, and customers. The ideal candidate will possess excellent organizational and communication skills, along with a strong commitment to accuracy, professionalism, and courtesy in all interactions. **Responsibilities** * Provide clients with support via phone, email, and virtual meetings. * Schedule and coordinate meetings or conference calls between clients and management. * Arrange virtual meeting logistics, including scheduling platforms and calendar coordination. * Coordinate the development and delivery of client\-facing marketing materials. * Compile, update, and maintain accurate records of client accounts. * Review client feedback and requests, liaising with relevant internal departments to identify and implement appropriate solutions. * Escalate client complaints to the appropriate departments in a timely manner. * Collaborate with internal teams to refine service offerings and evaluate associated costs. * Cultivate and maintain strong, long\-term relationships with clients. **Qualifications** * Proven experience in office management, administrative support, or customer service roles with clerical responsibilities * Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and productivity software * Excellent phone etiquette and communication skills; bilingual abilities are a plus for diverse client interactions * Familiarity with QuickBooks or bookkeeping software is preferred * Demonstrated organizational skills with the ability to multitask efficiently in a fast\-paced environment * Ability to manage time effectively while maintaining attention to detail in proofreading and data entry tasks * Personal assistant or office experience that includes calendar management and document handling is highly desirable Pay: $25\.96 \- $31\.27 per hour Benefits: * Flexible schedule * Health insurance * Professional development assistance Work Location: Remote