Customer Service Representative

**Job Overview** Customer Service Representative (CSR) **Full\-Time / Part\-Time** In\-Person, Hybrid, or Remote Join Our Team! We are seeking a friendly, dependable, and customer\-focused **Customer Service Representative (CSR)** to join our growing team. Whether you are a building materials experienced customer service professional or someone with strong communication skills looking to build a career, we encourage you to apply. Position Overview The Customer Service Representative serves as the primary point of contact for customers, providing exceptional service and support via phone, email, chat, and in\-person interactions. The ideal candidate is organized, detail\-oriented, and committed to delivering a positive customer experience. Key Responsibilities * Respond to customer inquiries by phone, email, chat, and in person. * Process orders, quotes, returns, and customer requests accurately. * Resolve customer concerns professionally and efficiently. * Maintain accurate customer records and documentation. * Coordinate with sales, operations, and other departments to ensure customer satisfaction. * Follow up on open issues and provide timely updates to customers. * Assist with administrative and data entry tasks as needed. Qualifications * High school diploma or equivalent required. * Previous customer service experience is helpful but not required. * Strong verbal and written communication skills. * Excellent organizational and multitasking abilities. * Basic computer proficiency, including Microsoft Office and email applications. * Positive attitude, reliability, and strong work ethic. * Ability to work independently and as part of a team. What We Offer * Full\-time and part\-time opportunities available. * Flexible work arrangements: in\-person, hybrid, or remote (depending on role requirements). * Competitive compensation. * Supportive and team\-oriented work environment. * Opportunities for growth and advancement. Schedule * Full\-Time and Part\-Time positions available. * Flexible hours may be available based on business needs. How to Apply Please submit your resume and a brief introduction outlining your interest in the position. We look forward to learning more about you! **Experience is helpful, but we are willing to train the right candidate with a positive attitude and a strong commitment to customer service.** Job Types: Full\-time, Part\-time, Temporary, Contract, Temp\-to\-hire Pay: Up to $75,000\.00 per year Expected hours: 15\.0 – 36\.0 per week Benefits: * 401(k) * Flexible schedule * Retirement plan Experience: * relevant customer service: 2 years (Preferred) Language: * Spanish (Preferred) Work Location: In person