STEP Case Manager

**POSITION:** STEP Case Manager **REPORTS TO:** Director of Housing Services **STATUS:** Non\-Exempt; Full\-Time; Regular **SCHEDULE:** Full\-Time; Monday \- Friday, 8:00am\-4:30pm **COMPENSATION:** $23\-24 Hourly Wage **BENEFITS:** Medical, Dental, Vision, and Life Insurance; Employee Assistance Program; 403(b) retirement plan; Paid Holidays, Sick, and Vacation **LOCATION:** Sacramento, CA (this position is not eligible for full\-time remote) **JOB SUMMARY:** The STEP Case Manager is responsible for supporting Transitional\-Aged Youth (TAY) clients in our Short\-Term Emergency Placement Program (STEP) shelter (90 days) who are actively experiencing homelessness. The Case Manager will develop case plans with clients that may include document readiness, service referrals, advocacy, education or employment readiness, substance abuse recovery, other housing referrals and mental health support. The Case Manager maintains a caseload and provides inclusive, trauma\-informed, strengths\-based case management. Services are provided on site at the shelter and at the Center's main location in Lavendar Heights.. The Case Manager will also maintain documentation of case management services via the programs database, as well as in Homeless Management Information System (HMIS). This position is part of a youth\-focused team which includes housing advocates, peer support specialists and mental health professionals. **ESSENTIAL FUNCTIONS:** * Provide case management for transitional\-aged youth clients who are actively experiencing homelessness. * Support clients with crisis intervention, resource navigation, advocacy, mental health and housing support. * Support program implementation, documentation, and compliance. **Case Management:** * Complete client intakes to assess client needs and program eligibility. Provide ongoing intensive case management in collaboration with outside agencies to secure wrap around services for an ongoing client caseload of up to 14 active clients and around 20 aftercare clients. * Develop 90\-day case plans for clients to meet immediate and longer\-term needs; work with each client to achieve document readiness for housing programs, develop safety plans; develop short and long\-term goals with clients, including a safe and stable housing plan. * Work with clients on behavioral contracts when needed, to work toward successful exits. * Maintain precise and accurate documentation of client goals and needs, case management services delivered, including maintaining client files and service entries in the Center’s client database and HMIS. **Client Advocacy and Support Services:** * Assist clients who are in crisis with safety planning and building healthy coping skills. * Assist clients in overcoming barriers to achieving case goals in the areas of housing, transportation, employment, education, mental health, sexual health, healthcare, food and basic needs. * Establish and strengthen relationships with community refe