Remote AV Rental Support – Work from Home

Pro AV Source is looking for someone with AV and event production knowledge to handle incoming rental inquiries remotely for our NY/NJ operation. You should know your way around the day\-to\-day of event production: load\-ins and strikes, PA systems, wireless mics, projectors, screens, lighting, event power, venue access, changing setups on the fly, and the usual last\-minute production issues. **Staging knowledge is a plus:** mobile stages, modular staging, and risers are a major part of our business. This is a long\-term, desk\-based remote role, not an on\-site event position. It’s a good fit for someone who knows the production world and is looking for steady weekday work from home. You’ll work closely with the team, stay on top of customer and rental activity, communicate throughout the day, and keep things moving from your desk. **What You’ll Do** \- Handle incoming calls, emails, and live chats from live customers. \- Ask the right questions and understand rental requests, recommend equipment \- Build, send and follow up on quotes \- Finalize orders in rental platform, generate Pull Sheets for warehouse (training provided) \- NO Cold Calling **Requirements** \- Practical AV or event production knowledge, with a foundational understanding of audio, video, staging, lighting, and rigging basics (e.g., knowing what an XLR cable is or how wireless mics function) to ask the right questions and build accurate quotes \- on\-the\-job training will be provided to bridge any gaps in specialized areas. \- Strong grasp of live event logistics, including considerations for load\-in constraints (stairs, loading docks), cable paths / runs, and signal/video distribution based on client needs \- training provided for our market. \- Tech\-savvy and highly computer literate, with the ability to confidently navigate various digital business platforms including E\-commerce, Excel, POS, and equipment rental software \- training provided. \- Good spoken and written English \- Comfortable talking with customers by phone \- Reliable computer, internet, and quiet workspace \- Available Monday through Friday, **10 AM – 2 PM Eastern Time** **Compensation:** \- Pay Commensurate with Experience \- $18,720 \~ $31,200/yr Part\-Time \- Weekly Payment \- Starts part\-time, with the possibility of moving into a full\-time role. **Interested?** Fill out our short application. **Takes less than 5 minutes.** **Link:** https://docs.google.com/forms/d/e/1FAIpQLSf0cXhucgXOrJ6\-M5Wmkx0FKxMmmu96Bz\-lBb27FGO611V2Gg/viewform?usp\=publish\-editor Pay: $18,720\.00 \- $31,200\.00 per year Work Location: Remote